🗂️ Personal Data Deletion Request
At HomeLinkGH, we respect your privacy rights and are committed to protecting your personal data. You have the right to request deletion of your personal information from our AI-powered platform.
🛡️ Your Data Rights
Under privacy laws and our commitment to user privacy, you have the right to:
- Know what personal data we collect and how we use it
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your personal data
- Object to AI processing of your data
🤖 AI & Personalization Data We May Have
The following types of AI and personalization data may be associated with your HomeLinkGH account:
- AI personality analysis (Explorer, Premium Seeker, Budget Conscious, Efficiency Focused)
- Machine learning patterns and behavior analysis
- Smart recommendation history and preferences
- Predictive analytics data and habit recognition
- AI-generated personalization profiles
- Dynamic pricing history and preferences
🎮 Gamification & Achievement Data
Your gamification progress and achievements data including:
- Points, levels, and progression history
- Achievement badges and unlocked rewards
- Leaderboard positions and rankings
- Streak counters and milestone tracking
- Loyalty program participation data
🇬🇭 Ghana Card Verification Data
If you have Ghana Card verification, we may have:
- Ghana Card number and verification status
- Enhanced trust score and verification badges
- Priority service access records
- Diaspora connection and benefits data
📋 Standard User Data
Traditional user data we may also have:
- Account information (email, username, phone)
- Profile information (name, address, preferences)
- Service history and provider interactions
- Payment history and financial data
- Location data and address history
- Support communications and feedback
How to Request Data Deletion
⏰ Processing Timeline
We will process your data deletion request according to the following timeline:
- Acknowledgment: Within 24 hours of receiving your request
- Identity Verification: Within 3 business days (if required)
- AI Data Processing: Within 7 business days (complex AI data requires additional time)
- Complete Data Deletion: Within 14 business days of verification
- Confirmation: We'll notify you when deletion is complete
📄 Important Information
🔍 Data Retention Exceptions
Some data may be retained for legitimate business purposes:
- Legal compliance requirements
- Fraud prevention and security
- Anonymized AI model training data
- Aggregated statistical data for service improvement
We will only retain what is necessary and legally required.
📞 Need Help?
If you have questions about data deletion or privacy: